Faq

Our customer care services begin from 10 AM and continue till 6 PM for 6 days of the week. We value your feedback and try our best to solve all your queries with patience. We request you to contact our customer support during the timings mentioned to get an optimum solution to your query.

And for the booking of services, the earliest time slot available is 9:30 AM, however, we request you to book 1-2 days in advance in case you want to avail the services early in the morning. The last available time slot of the day is 6:30 PM to avail the services.

The safety of our experts holds importance for us which is why we try to satisfy you with our services before 8 PM. In case the service is taking more time than usual at the last time slot, the expert will continue the service on the following day.

No, we carry everything that is required for the service that you book. You don't need to worry about anything. All you need to do is sit back, relax, and enjoy the best at-home services.

In case of a beauty service booking, we request our clients to let us use their bed or any comfortable seating option for the client so that our beauty expert can effectively carry out the services. And our expert might request some water, but that`s all.

Our experts carry disposable sheets with them so you don`t have to worry about any mess being created on the mattress. The expert uses disposable towels during the service to maintain hygiene and safety precautions. Also, you will be provided with a disposable gown as well so that you don`t need to worry about the clothing.

You can tell the expert about the service you want to get done, if she have the product & the time she will give you the add on service at that time or you have to book a fresh booking for that service.

All our Experts have a minimum of 3 years of work experience. Moreover, we provide our Beauty Experts in-house training of a minimum of 7 days for skin, hair, and body services before including them in our team. Perfact Beauty House ensures that they go through regular training sessions to further enhance their skills.

Customers safety is of the most important thing to us. We run an all-round check on all our Experts before bringing them onboard into our operations and ensure that their details, ID crad reach you much before the job starts.

However, you are requested to take care of your personal belongings or valuables in the presence of our experts. Our company will not be liable for any damage or theft arising in case of failure to do so.

Yes, We take pride in serving our customers with the best quality products. To ensure this we have tied up with some of the most renowned and trusted brands in the market like O3+, Vedic line, Rica, Sara, Casmara, Mitchel USA, Lotus, etc. All our products go through a round of quality checks before being used by our experts.

Also, for the cleaning services we use 100% branded and good quality products only that not only clean your place but also disinfect it.

No, we do not provide services with clients product. If you want to get service done it will be included with the products given by us.

Firstly, we apologize for any discomfort caused by the service. If you are not satisfied with our service, please raise a complaint within 5 days of the service done. You can get back to us via the Customer care team at 01244538406 or mail us at We will make sure your queries and issues are resolved.The satisfaction of our customers is our topmost priority and it is extremely important to us that you enjoy our services at Perfact Beauty House. We hope we can resolve your issue and we promise to serve you better the next time.

Yes, you can request for the expert who had done your service in the past time.

Yes, you can cancel/reschedule your booking 1 hour before the booked time slot by contacting our Customer support Team at 01244538406 or you can cancel or reschedule by your own from website. Go on our website and go on the booking you have booked and can edit according to your preference. Depending upon the availability of the slot and the expert we will reschedule your booking as per your preferred date & time.

You can book for your expert on our website perfactbeautyhouse.com. select the service you want to get done and we will allot you the best expert of our team. Then sit back and relax till the expert will come at your door step to serve you the best.

You can pay for the services opted in advance via the online payment modes, such as Paytm, Google Pay, debit/credit card, or you can pay after the service as well via cash, UPI, or PayTm

No, your room will be cleaned and sanitized well after the service is provided. You do not have to worry about any mess being created, our experts will make sure that your room is left exactly in the same condition it was before the service started. we take hygiene very seriously, and especially since the virus still prevails we are extra cautious about the safety of our customers and our team.

Our motto is to serve our clients in the best possible manner, and our professionals take their sweet time while providing the services. There may be an instance where our expert isn`st able to reach on time because of some extra time consumed in the previous booking. In such a case, we present our sincere apologies and request you to kindly cooperate, if possible. If you are on a tight schedule and want to reschedule your booking, we would be happy to do it for you.

Nowadays, everyone has a hectic schedule not possible to step out for salon or any other service. So, here we comes as your time savior we provide you the best service at your home our experts comes with the entire setup at your door step & will make you feel relaxed & comfortable.